Privacy Policy
Last updated: October 31, 2026
Who we are
Pro Track and Tennis, Inc. (“Pro Track & Tennis”, “we”, “us”) builds, repairs and resurfaces running tracks, tennis courts, pickleball courts and multi-purpose courts. This policy explains what information we collect, how we use it and the choices you have.
Questions about this policy: info@protrackandtennis.com or 800-498-4395.
Information we collect
Information you give us. When you fill in a form on our site, request a free assessment, download a guide, call us or text us, we collect what you provide. That is usually your name, email address, phone number, organization or school, city, state and ZIP code, and details about your project. Our contact form also records how you found us and any ad click ID from Google, Microsoft or Meta ads.
Information collected automatically. When you visit the site, we and our service providers collect standard technical information: your IP address, browser and device type, the pages you view, how you arrived (for example a search engine, an ad or another website) and the date and time of your visit. We collect this with cookies, pixels and similar tools, described below.
Phone calls. We use call tracking, so the phone number you see on our site may be a tracking number. When you call it, we record the calling number, the date, time and length of the call, and the page or ad that led to the call. Calls with our team through our phone system may be recorded and transcribed for training, quality and our records.
Information from other sources. We get business contact details (name, title, organization, work email and phone) from public directories and business data providers, and we receive what you enter in our lead forms on Facebook.
How we use your information
Pro Track and Tennis, Inc. collects personal information such as your name, phone number, email address, and project details when you submit a form, request a free assessment, or contact us directly. We use this information to:
• Respond to your inquiries and schedule appointments or assessments
• Provide quotes, project updates, and service-related communications
• Send appointment reminders and follow-ups regarding your project
• Send marketing emails, and marketing texts if you opted in to them
• Show our ads to people who have visited our site
• Improve our website and customer service based on visitor behavior
• Measure which searches, ads and pages lead people to contact us
• Comply with legal and regulatory obligations
Cookies and tracking tools
Our site uses these tools:
• Framer, our website host, which counts page visits for site statistics.
• Google Analytics, to understand how visitors use the site.
• Advertising and conversion tools from Google Ads, Microsoft Advertising, Meta, LinkedIn and OpenAI, to measure how our ads perform and to show our ads to people who have visited our site.
• CallRail, for the call tracking described above.
• Attributer, which remembers how you first arrived at our site and adds that to our contact form, so we know which marketing is working.
• Cloudflare Turnstile, which checks that form submissions come from a person and not a spam bot.
These providers may set their own cookies and receive information about your visit. Their use of that information is covered by their own privacy policies.
You can block or delete cookies in your browser settings. You can opt out of Google Analytics with Google’s browser add-on (tools.google.com/dlpage/gaoptout), and you can manage ad personalization in your Google, Microsoft, Meta and LinkedIn account settings. Our site does not currently change how it works in response to browser “Do Not Track” signals.
SMS/Text Messaging
Text messaging is optional. You can sign up for texts on our Text Updates page, where there are two separate consents, and each is optional: informational messages (replies about your inquiry, appointment confirmations, scheduling updates and reminders) and marketing messages (services, promotions and offers). We also send informational texts to people who have been in touch with us about a project, for example to confirm a site visit you booked or to follow up on a call. We never text purchased lists or people who have not been in touch with us.
By providing your phone number and opting in on our Text Updates form, you consent to receive text messages from Pro Track and Tennis Inc regarding your inquiry, appointment scheduling, and our services. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help. Phone numbers and SMS opt-in consent are never shared with or sold to third parties for marketing purposes.
Who we share your information with
We do not sell, rent, or share your personal information with third parties for their marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We share information with service providers who help us run our business, so they can provide those services. They include our website host, our customer relationship and messaging platform (which runs our forms, email, calls and text messages) and our call tracking provider. We also share information with the analytics and advertising companies listed above, which may receive information about your visit and about inquiries that came from their ads, and may use it under their own privacy policies.
We may also disclose information if the law requires it, to protect our rights or the safety of others, or as part of a sale or reorganization of our business.
How long we keep your information
We keep your information for as long as we need it to respond to you, carry out and support your project, keep normal business records and meet our legal obligations.
Your choices and rights
• Email: use the unsubscribe link in any marketing email.
• Text messages: reply STOP at any time.
• Your information: you can ask us what personal information we hold about you, ask us to correct it or ask us to delete it, by emailing info@protrackandtennis.com or calling 800-498-4395. We may need to keep some information for legal, accounting or security reasons. Depending on the state you live in, you may have additional privacy rights, and we will respond to requests as that state’s law requires.
How we protect your information
We take reasonable technical and organizational measures to protect your personal information, including encrypted (SSL) transmission and limiting access to authorized personnel only.
Children
Our site is meant for adults planning sports facility projects. It is not directed at children under 13, and we do not knowingly collect their personal information. SMS messaging is intended for users 18 years of age or older.
Links and embedded content
Our site links to other websites and embeds content such as YouTube videos. Those sites and services have their own privacy practices, and we are not responsible for them.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page with its “Last updated” date.
Contact us
Pro Track and Tennis, Inc.
Email: info@protrackandtennis.com
Phone: 800-498-4395
Mail: 4905 N 196th Circle, Elkhorn, NE 68022